/* ============================================================
   SIGNALS FOR MERCEDES OF ARLINGTON · DARK MODE STYLESHEET
   Dark navy across gate, landing, and every role view.
   Cream text. Same visual language as v5.
   ============================================================ */

[hidden] { display: none !important; }

:root {
  --bg:       #0A1A4A;
  --bg-2:     #0F2560;
  --surface:  #142E75;
  --surface-2:#1B3785;
  --text:     #F4F1EA;
  --text-dim: rgba(244, 241, 234, 0.72);
  --text-mute:rgba(244, 241, 234, 0.5);
  --line:     rgba(244, 241, 234, 0.10);
  --line-2:   rgba(244, 241, 234, 0.16);

  --red:      #E43C46;
  --red-2:    #C0222B;
  --red-dim:  #8E1922;
  --gold:     #C5A048;
  --gold-2:   #D9B865;
  --green:    #4CB570;
  --green-2:  #22783C;
  --amber:    #D99E26;
  --amber-2:  #B4801A;
  --teal:     #3fa2ac;

  --cream:    #F4F1EA;
  --navy:     #0A1A4A;
}

* { margin: 0; padding: 0; box-sizing: border-box; }
html {
  scroll-behavior: smooth;
  -webkit-font-smoothing: antialiased;
  -moz-osx-font-smoothing: grayscale;
}

html, body {
  max-width: 100%;
  overflow-x: hidden;
}

body {
  font-family: 'Inter', -apple-system, BlinkMacSystemFont, sans-serif;
  background: var(--bg);
  color: var(--text);
  font-size: 16px;
  line-height: 1.5;
  min-height: 100vh;
}

.appshell {
  width: 100%;
  max-width: 100vw;
  overflow-x: hidden;
  position: relative;
  background: var(--bg);
  min-height: 100vh;
}

.serif { font-family: 'Fraunces', 'Times New Roman', serif; }
.mono  { font-family: 'JetBrains Mono', 'SF Mono', monospace; letter-spacing: -0.01em; }
a      { color: inherit; text-decoration: none; cursor: pointer; }
button { font: inherit; cursor: pointer; border: none; background: transparent; color: inherit; }
input  { font: inherit; }

.container {
  width: 100%;
  max-width: 1360px;
  margin: 0 auto;
  padding: 0 32px;
}
@media (max-width: 720px) { .container { padding: 0 20px; } }

/* ============================================================
   GATE
   ============================================================ */
.gate {
  min-height: 100vh;
  background: var(--bg);
  display: flex; align-items: center; justify-content: center;
  padding: 48px 20px;
  color: var(--text);
}
.gate-inner {
  max-width: 620px;
  width: 100%;
  animation: fade-up 0.6s ease-out;
}
@keyframes fade-up {
  from { opacity: 0; transform: translateY(12px); }
  to   { opacity: 1; transform: translateY(0); }
}
.gate-strip {
  font-family: 'JetBrains Mono', monospace;
  font-size: 11px; letter-spacing: 0.2em;
  color: var(--red); font-weight: 600;
  margin-bottom: 56px;
  display: flex; justify-content: space-between;
}
.gate-strip .meta { color: var(--text-mute); }
.gate-title {
  font-family: 'Fraunces', serif;
  font-size: clamp(56px, 8vw, 104px);
  line-height: 0.95;
  letter-spacing: -0.035em;
  color: var(--text);
  font-weight: 400;
  margin-bottom: 24px;
}
.gate-copy {
  font-size: 17px;
  line-height: 1.55;
  color: var(--text-dim);
  margin-bottom: 48px;
  max-width: 520px;
}
.gate-form { margin-bottom: 48px; }
.gate-label {
  display: block;
  font-family: 'JetBrains Mono', monospace;
  font-size: 10px; letter-spacing: 0.2em; text-transform: uppercase;
  color: var(--text-mute); font-weight: 600;
  margin-bottom: 12px;
}
.gate-row {
  display: flex;
  border: 1px solid var(--line-2);
  background: rgba(244, 241, 234, 0.04);
}
.gate-input {
  flex: 1; border: none;
  padding: 18px 20px;
  font-size: 18px;
  background: transparent;
  color: var(--text);
  outline: none;
  letter-spacing: 0.04em;
}
.gate-input::placeholder {
  color: var(--text-mute);
  font-style: italic; letter-spacing: 0;
}
.gate-btn {
  padding: 0 32px;
  background: var(--red);
  color: var(--text);
  font-family: 'JetBrains Mono', monospace;
  font-size: 12px; letter-spacing: 0.15em; text-transform: uppercase; font-weight: 600;
  transition: background 0.15s;
  border-left: 1px solid rgba(228, 60, 70, 0.4);
}
.gate-btn:hover { background: var(--red-2); }
.gate-err { margin-top: 12px; font-size: 13px; color: var(--red); font-weight: 500; }
.gate.shake .gate-row {
  animation: shake 0.4s ease-in-out;
  border-color: var(--red);
}
@keyframes shake {
  0%,100% { transform: translateX(0); }
  20%     { transform: translateX(-8px); }
  40%     { transform: translateX(8px); }
  60%     { transform: translateX(-6px); }
  80%     { transform: translateX(6px); }
}
.gate-foot {
  font-family: 'JetBrains Mono', monospace;
  font-size: 10px; letter-spacing: 0.15em;
  color: var(--text-mute);
  text-transform: uppercase;
}

/* ============================================================
   LANDING
   ============================================================ */
.landing-strip {
  padding: 20px 32px;
  display: flex; justify-content: space-between; align-items: center;
  font-family: 'JetBrains Mono', monospace;
  font-size: 11px; letter-spacing: 0.2em;
  color: var(--red); font-weight: 600;
  border-bottom: 1px solid var(--line);
}
.landing-strip .right { color: var(--text-mute); }
.landing-strip .brand { display: inline-flex; align-items: center; gap: 12px; }
.landing-strip .brand-mark {
  display: inline-block;
  width: 22px; height: 22px;
  background: var(--red);
  border-radius: 2px;
}
.landing-strip .brand-dot { color: var(--text-mute); margin: 0 4px; }

.landing-hero {
  padding: 72px 0 48px;
  border-bottom: 1px solid var(--line);
  text-align: center;
}
.hero-eyebrow {
  font-size: 11px; letter-spacing: 0.2em; text-transform: uppercase;
  color: var(--red); font-weight: 600; margin-bottom: 28px;
}
.landing-hero h1 {
  font-family: 'Fraunces', serif;
  font-size: clamp(40px, 5.4vw, 68px);
  line-height: 1.05; font-weight: 400; letter-spacing: -0.025em;
  color: var(--text);
  margin: 0 auto 28px;
  max-width: 1000px;
}
.landing-hero h1 em { font-style: italic; color: var(--red); display: inline; }
.hero-lede {
  font-size: 17px;
  line-height: 1.55;
  color: var(--text-dim);
  max-width: 780px;
  margin: 0 auto 12px;
}

.how-grid {
  display: grid; grid-template-columns: repeat(3, 1fr);
  gap: 16px;
  margin-top: 48px;
}
@media (max-width: 820px) { .how-grid { grid-template-columns: 1fr; } }
.how-tile {
  background: var(--bg-2);
  border: 1px solid var(--line);
  padding: 28px;
  text-align: left;
}
.how-ico {
  font-size: 28px;
  line-height: 1; margin-bottom: 20px;
}
.how-title {
  font-family: 'Inter', sans-serif;
  font-size: 20px; letter-spacing: -0.01em;
  color: var(--text); font-weight: 600; margin-bottom: 10px;
  text-transform: none;
}
.how-body { font-size: 14.5px; line-height: 1.6; color: var(--text-dim); }
.how-body strong { color: var(--text); font-weight: 600; }

/* Role picker */
.picker-section {
  padding: 80px 0 72px;
  background: var(--bg);
  border-bottom: 1px solid var(--line);
}
.picker-section .section-header {
  border-bottom: none;
  justify-content: center;
  padding-bottom: 0;
  margin-bottom: 8px;
}
.picker-section .section-intro {
  text-align: center;
  margin: 0 auto 40px;
  max-width: 720px;
}
.picker-section .picker-eyebrow {
  font-family: 'JetBrains Mono', monospace;
  font-size: 11px; letter-spacing: 0.2em; text-transform: uppercase;
  color: var(--red); font-weight: 600;
  text-align: center; margin-bottom: 12px;
}
.section-header {
  display: flex; align-items: baseline; gap: 16px;
  margin-bottom: 20px; padding-bottom: 14px;
}
.section-title {
  font-family: 'Fraunces', serif;
  font-size: clamp(28px, 4vw, 40px);
  line-height: 1.05; letter-spacing: -0.02em;
  color: var(--text); font-weight: 400;
  text-align: center;
  margin: 0 auto;
}
.privacy-section .section-header {
  justify-content: center;
  border-bottom: none;
  margin-bottom: 12px;
}
.privacy-section .section-intro {
  text-align: center;
  margin: 0 auto 40px;
}
.section-intro {
  font-size: 16px; line-height: 1.55;
  color: var(--text-dim); max-width: 720px;
  margin-bottom: 40px;
}

.picker-grid {
  display: grid; grid-template-columns: repeat(2, 1fr); gap: 20px;
}
@media (max-width: 900px) { .picker-grid { grid-template-columns: 1fr; } }

.pick-card {
  background: var(--bg-2);
  border: 1px solid var(--line);
  padding: 28px;
  display: flex; flex-direction: column; gap: 10px;
  transition: transform 0.15s, border-color 0.15s, background 0.15s;
}
.pick-card:hover {
  border-color: var(--red);
  transform: translateY(-2px);
  background: var(--surface);
}
.pick-icon {
  width: 48px; height: 48px;
  background: var(--red);
  color: var(--cream);
  display: inline-flex; align-items: center; justify-content: center;
  border-radius: 4px;
  margin-bottom: 20px;
}
.pick-icon svg { width: 24px; height: 24px; }
.pick-title {
  font-family: 'Fraunces', serif;
  font-size: 40px; color: var(--text);
  line-height: 1; letter-spacing: -0.025em; font-weight: 400;
}
.pick-sub {
  font-family: 'JetBrains Mono', monospace;
  font-size: 11px; color: var(--text-mute); letter-spacing: 0.05em;
}
.pick-body {
  font-size: 14.5px; line-height: 1.55;
  color: var(--text-dim);
}
.pick-voice-lbl {
  font-family: 'JetBrains Mono', monospace;
  font-size: 10px; letter-spacing: 0.12em;
  color: var(--text-mute);
  margin-top: 10px;
}
.pick-voice {
  list-style: none; font-size: 14px;
  color: var(--text-dim); line-height: 1.7;
  font-style: italic;
}
.pick-cta {
  display: inline-block;
  background: var(--red); color: var(--text);
  padding: 12px 20px;
  font-family: 'JetBrains Mono', monospace;
  font-size: 11px; letter-spacing: 0.12em; text-transform: uppercase; font-weight: 600;
  margin-top: 12px; align-self: flex-start;
  transition: background 0.15s;
}
.pick-cta:hover { background: var(--red-2); }
.pick-url {
  font-family: 'JetBrains Mono', monospace;
  font-size: 10px; letter-spacing: 0.1em;
  color: var(--text-mute); margin-top: 4px;
}

/* Privacy */
.privacy-section {
  padding: 56px 0;
  border-bottom: 1px solid var(--line);
}
.priv-grid {
  display: grid; grid-template-columns: repeat(4, 1fr);
  gap: 1px; background: var(--line); border: 1px solid var(--line);
}
@media (max-width: 900px) { .priv-grid { grid-template-columns: repeat(2, 1fr); } }
@media (max-width: 560px) { .priv-grid { grid-template-columns: 1fr; } }
.priv-tile {
  background: var(--bg-2);
  padding: 28px 24px;
}
.priv-tag {
  font-family: 'JetBrains Mono', monospace;
  font-size: 10px; letter-spacing: 0.15em; padding: 4px 8px;
  font-weight: 600; display: inline-block; margin-bottom: 12px;
}
.priv-on  { background: rgba(76,181,112,0.15); color: var(--green); border: 1px solid var(--green); }
.priv-off { background: rgba(244,241,234,0.08); color: var(--text-dim); border: 1px solid var(--text-mute); }
.priv-opt { background: rgba(197,160,72,0.14); color: var(--gold-2); border: 1px solid var(--gold); }
.priv-title {
  font-family: 'Fraunces', serif;
  font-size: 20px; color: var(--text);
  letter-spacing: -0.015em; line-height: 1.15;
  margin-bottom: 10px;
}
.priv-body { font-size: 13px; line-height: 1.55; color: var(--text-dim); }

/* Phase 2 preview */
.phase2-section {
  padding: 44px 0;
  background: var(--bg);
  border-bottom: 1px solid var(--line);
}
.phase2-card {
  border: 1px solid var(--gold);
  padding: 28px;
  background: var(--bg-2);
  max-width: 1100px;
}
.phase2-tag {
  font-family: 'JetBrains Mono', monospace;
  font-size: 10px; letter-spacing: 0.18em;
  color: var(--gold-2); font-weight: 600; margin-bottom: 12px;
  border: 1px solid var(--gold); padding: 3px 8px; display: inline-block;
}
.phase2-title {
  font-family: 'Fraunces', serif;
  font-size: 28px; color: var(--text);
  letter-spacing: -0.02em; margin-bottom: 12px;
}
.phase2-body {
  font-size: 15px; line-height: 1.55;
  color: var(--text-dim); margin-bottom: 20px; max-width: 720px;
}
.phase2-chips { display: flex; flex-wrap: wrap; gap: 8px; }
.chip {
  font-family: 'JetBrains Mono', monospace;
  font-size: 11px; letter-spacing: 0.05em;
  padding: 6px 12px;
  border: 1px solid var(--text-mute);
  color: var(--text); background: transparent;
}

.integrations-strip {
  margin-top: 22px;
  display: flex; flex-wrap: wrap; align-items: center; gap: 8px;
}
.integrations-strip .int-lbl {
  font-family: 'JetBrains Mono', monospace;
  font-size: 10px; letter-spacing: 0.2em;
  color: var(--red); font-weight: 600;
  margin-right: 6px;
}
.mono-chip {
  font-family: 'JetBrains Mono', monospace;
  font-size: 10.5px; letter-spacing: 0.05em;
  color: var(--text-dim);
  padding: 5px 10px;
  border: 1px solid var(--line-2);
  background: rgba(244,241,234,0.03);
}

.bottom-strip {
  background: var(--bg);
  color: var(--text-dim);
  padding: 16px 0;
  font-family: 'JetBrains Mono', monospace;
  font-size: 10px; letter-spacing: 0.12em; text-transform: uppercase;
  text-align: center;
  border-top: 4px solid var(--red);
}
.bottom-strip strong { color: var(--text); font-weight: 600; }

/* ============================================================
   APP BAR
   ============================================================ */
.appbar {
  background: var(--bg);
  color: var(--text);
  border-bottom: 4px solid var(--red);
  position: sticky; top: 0; z-index: 90;
}
.appbar-inner {
  display: flex; align-items: center; justify-content: space-between;
  gap: 16px;
  padding: 12px 24px;
  max-width: 1360px; margin: 0 auto;
  min-height: 60px;
  flex-wrap: wrap;
}
.appbar-left { display: flex; align-items: center; gap: 16px; flex-wrap: wrap; min-width: 0; }
.appbar-back {
  font-family: 'JetBrains Mono', monospace;
  font-size: 10px; letter-spacing: 0.12em;
  color: var(--text-dim); text-transform: uppercase;
  padding: 6px 0;
}
.appbar-back:hover { color: var(--text); }
.appbar-role {
  font-family: 'JetBrains Mono', monospace;
  font-size: 11px; letter-spacing: 0.18em;
  color: var(--text);
}
.appbar-role .sep   { color: rgba(244,241,234,0.35); margin: 0 8px; }
.appbar-role .brand { color: var(--red); font-weight: 700; }
.appbar-right { display: flex; align-items: center; gap: 16px; flex-wrap: wrap; }
.appbar-status {
  font-family: 'JetBrains Mono', monospace;
  font-size: 11px; letter-spacing: 0.15em;
  color: var(--text-dim);
}
.appbar-status .live-dot {
  display: inline-block; width: 6px; height: 6px;
  background: var(--red); border-radius: 50%;
  margin-right: 8px; vertical-align: middle;
  animation: mic-pulse 1.4s ease-in-out infinite;
}
.appbar-help {
  width: 26px; height: 26px; border-radius: 50%;
  border: 1px solid var(--line-2);
  display: inline-flex; align-items: center; justify-content: center;
  font-family: 'Fraunces', serif; font-size: 13px;
  color: var(--text-dim);
}
@media (max-width: 720px) {
  .appbar-inner { flex-direction: column; align-items: stretch; gap: 8px; padding: 10px 16px; }
  .appbar-left, .appbar-right { justify-content: space-between; }
}

/* ============================================================
   CHIP ROW
   ============================================================ */
.chip-row {
  background: var(--bg);
  border-bottom: 1px solid var(--line);
  position: sticky; top: 60px; z-index: 80;
  overflow: hidden;
}
.chip-row-inner {
  max-width: 1360px; margin: 0 auto;
  padding: 12px 24px;
  display: flex; align-items: center; gap: 12px;
  overflow-x: auto;
  overscroll-behavior-x: contain;
  scrollbar-width: none;
  -webkit-overflow-scrolling: touch;
}
.chip-row-inner::-webkit-scrollbar { display: none; }

.mic-btn {
  flex-shrink: 0;
  height: 42px; border-radius: 999px;
  background: var(--red); color: var(--text);
  padding: 0 18px 0 14px;
  display: inline-flex; align-items: center; gap: 8px;
  font-family: 'JetBrains Mono', monospace;
  font-size: 11px; letter-spacing: 0.12em; text-transform: uppercase; font-weight: 600;
  transition: transform 0.15s;
}
.mic-btn svg { width: 16px; height: 16px; }
.mic-btn:hover { transform: scale(1.03); }
.mic-btn.listening { animation: mic-pulse 1.1s ease-in-out infinite; }
@keyframes mic-pulse {
  0%   { box-shadow: 0 0 0 0 rgba(228,60,70,0.55); }
  70%  { box-shadow: 0 0 0 14px rgba(228,60,70,0); }
  100% { box-shadow: 0 0 0 0 rgba(228,60,70,0); }
}

.suggest-chip {
  flex-shrink: 0;
  font-family: 'Inter', sans-serif;
  font-size: 13px;
  padding: 9px 14px;
  border: 1px solid var(--line-2);
  background: transparent;
  color: var(--text-dim);
  border-radius: 999px;
  transition: background 0.15s, color 0.15s, border-color 0.15s;
  white-space: nowrap;
}
.suggest-chip:hover  { background: var(--red); color: var(--text); border-color: var(--red); }
.suggest-chip.active { background: var(--red); color: var(--text); border-color: var(--red); }

.voice-toggle {
  margin-left: auto;
  flex-shrink: 0;
  display: inline-flex; align-items: center; gap: 8px;
  font-family: 'JetBrains Mono', monospace;
  font-size: 10px; letter-spacing: 0.15em;
  color: var(--text-mute);
  padding: 7px 12px;
  border: 1px solid var(--line-2);
  border-radius: 999px;
  background: transparent;
}
.voice-toggle.on {
  color: var(--text);
  border-color: var(--text);
}
.voice-toggle .vt-dot {
  width: 7px; height: 7px; border-radius: 50%;
  background: var(--text-mute);
}
.voice-toggle.on .vt-dot { background: var(--green); }

.speaking-dot {
  flex-shrink: 0;
  display: none;
  align-items: center; gap: 6px;
  font-family: 'JetBrains Mono', monospace;
  font-size: 10px; letter-spacing: 0.15em;
  color: var(--green); font-weight: 600;
}
.speaking-dot.on { display: inline-flex; }
.speaking-dot span {
  width: 8px; height: 8px; border-radius: 50%;
  background: var(--green);
  animation: mic-pulse 1.2s ease-in-out infinite;
  box-shadow: 0 0 0 0 rgba(76,181,112,0.5);
}

.live-transcript {
  font-family: 'Inter', sans-serif;
  font-size: 13px; font-style: italic;
  color: var(--text-dim);
  flex-shrink: 0;
  padding: 6px 10px;
  background: rgba(244,241,234,0.06);
  border: 1px dashed var(--line-2);
  display: none;
  max-width: 320px;
}
.live-transcript.on { display: inline-block; }

/* ============================================================
   VIEW BASE
   ============================================================ */
.view {
  min-height: calc(100vh - 60px);
  padding-bottom: 60px;
  background: var(--bg);
  color: var(--text);
}

/* Phone-shape surfaces for service/facility/sales */
.student-shell {
  max-width: 460px;
  margin: 0 auto;
  padding: 24px 20px 80px;
  background: var(--bg-2);
  min-height: calc(100vh - 60px - 66px);
}

/* Answer card (student-style) */
.answer-card {
  background: var(--surface);
  border: 1px solid var(--line-2);
  border-left: 4px solid var(--red);
  padding: 16px 18px;
  margin-bottom: 12px;
  opacity: 0;
  animation: card-fade 0.2s ease-out forwards;
}
@keyframes card-fade { to { opacity: 1; } }

/* op-panel · scoped-voice inline panel for service/facility/sales */
.op-panel {
  background: var(--surface);
  border: 1px solid var(--line-2);
  padding: 16px; margin-bottom: 12px;
  opacity: 0; animation: card-fade 0.25s ease-out forwards;
}
.op-panel-head {
  padding-bottom: 10px; border-bottom: 1px solid var(--line-2);
  margin-bottom: 10px;
  display: flex; align-items: baseline; justify-content: space-between;
}
.op-panel-eyebrow {
  font-family: 'JetBrains Mono', monospace;
  font-size: 10px; letter-spacing: 0.12em;
  color: var(--red); font-weight: 600;
}
.op-panel-meta {
  font-family: 'JetBrains Mono', monospace;
  font-size: 10px; color: var(--text-mute);
}
.op-row {
  display: grid;
  grid-template-columns: 4px 40px 1fr auto;
  gap: 10px; align-items: center;
  padding: 10px 6px 10px 0;
  border-bottom: 1px dashed var(--line);
}
.op-row:last-child { border-bottom: none; }
.op-row-bar { height: 100%; background: var(--text-mute); align-self: stretch; }
.op-row-bar.red   { background: var(--red); }
.op-row-bar.amber { background: var(--amber); }
.op-row-bar.green { background: var(--green); }
.op-row-av {
  width: 36px; height: 36px; border-radius: 50%;
  background: var(--bg-2);
  border: 1px solid var(--line-2);
  display: inline-flex; align-items: center; justify-content: center;
  font-family: 'Fraunces', serif; font-size: 15px; color: var(--text);
}
.op-row-body { min-width: 0; }
.op-row-name { font-size: 14px; color: var(--text); font-weight: 500; line-height: 1.2; }
.op-row-sub {
  font-family: 'JetBrains Mono', monospace;
  font-size: 10px; color: var(--text-mute);
  letter-spacing: 0.05em; margin-top: 2px;
}
.op-row-pill {
  font-family: 'JetBrains Mono', monospace;
  font-size: 10px; letter-spacing: 0.12em; text-transform: uppercase;
  padding: 3px 8px; font-weight: 600;
  border: 1px solid var(--text-mute); color: var(--text-mute);
}
.op-row-pill.red   { color: var(--red);   border-color: var(--red);   background: rgba(228,60,70,0.10); }
.op-row-pill.amber { color: var(--amber); border-color: var(--amber); background: rgba(217,158,38,0.10); }
.op-row-pill.green { color: var(--green); border-color: var(--green); background: rgba(76,181,112,0.10); }

/* OP profile / stats */
.op-view {}
.op-profile {
  background: var(--surface);
  border: 1px solid var(--line-2);
  padding: 16px;
  display: flex; align-items: center; gap: 14px;
  margin-bottom: 12px;
}
.op-avatar {
  width: 52px; height: 52px; border-radius: 50%;
  background: var(--amber); color: var(--text);
  display: inline-flex; align-items: center; justify-content: center;
  font-family: 'Fraunces', serif; font-size: 22px; font-weight: 500;
  flex-shrink: 0;
}
.op-avatar.red  { background: var(--red); }
.op-avatar.navy { background: var(--bg); border: 1px solid var(--line-2); }
.op-name-block { flex: 1; min-width: 0; }
.op-name {
  font-family: 'Fraunces', serif;
  font-size: 22px; color: var(--text);
  letter-spacing: -0.015em; line-height: 1.1;
}
.op-sub {
  font-family: 'JetBrains Mono', monospace;
  font-size: 11px; color: var(--text-mute);
  letter-spacing: 0.05em; margin-top: 4px;
}
.op-pill {
  font-family: 'JetBrains Mono', monospace;
  font-size: 10px; letter-spacing: 0.15em; text-transform: uppercase;
  padding: 4px 8px;
  border: 1px solid var(--green);
  color: var(--green);
  background: rgba(76,181,112,0.10);
  font-weight: 600;
}

.op-stat-row {
  display: grid; grid-template-columns: 1fr 1fr; gap: 10px;
  margin-bottom: 12px;
}
.op-stat {
  background: var(--surface);
  border: 1px solid var(--line-2);
  padding: 14px;
}
.op-stat-eyebrow {
  font-family: 'JetBrains Mono', monospace;
  font-size: 9px; letter-spacing: 0.15em;
  color: var(--red); font-weight: 600; margin-bottom: 6px;
}
.op-stat-big {
  font-family: 'Fraunces', serif;
  font-size: 32px; color: var(--text);
  letter-spacing: -0.025em; line-height: 1;
}
.op-stat-sub {
  font-family: 'JetBrains Mono', monospace;
  font-size: 10px; color: var(--text-mute);
  letter-spacing: 0.05em; margin-top: 6px;
}

/* Next move card */
.next-move {
  background: var(--bg);
  color: var(--text);
  padding: 20px;
  border: 1px solid var(--line-2);
  border-left: 6px solid var(--red);
  margin-top: 16px;
}
.next-move-eyebrow {
  font-family: 'JetBrains Mono', monospace;
  font-size: 10px; letter-spacing: 0.15em; color: var(--red);
  font-weight: 600; margin-bottom: 8px;
}
.next-move-title {
  font-family: 'Fraunces', serif;
  font-size: 20px; line-height: 1.2; letter-spacing: -0.015em;
  margin-bottom: 6px;
}
.next-move-body {
  font-size: 13px; color: var(--text-dim); line-height: 1.5;
  margin-bottom: 14px;
}
.next-move-actions { display: flex; gap: 10px; }
.nm-btn {
  padding: 10px 16px;
  font-family: 'JetBrains Mono', monospace;
  font-size: 10px; letter-spacing: 0.15em; text-transform: uppercase; font-weight: 600;
}
.nm-btn.white { background: var(--text); color: var(--bg); }
.nm-btn.green { background: var(--green); color: var(--bg); }

/* ============================================================
   GENERAL MANAGER · dashboard
   ============================================================ */
.doview {
  background: var(--bg);
  color: var(--text);
  min-height: calc(100vh - 60px);
}

.tab-strip {
  background: var(--bg);
  border-bottom: 1px solid var(--line);
  position: sticky;
  top: calc(60px + 66px);
  z-index: 70;
  overflow: hidden;
}
.tab-strip-inner {
  max-width: 1360px; margin: 0 auto;
  padding: 0 24px;
  display: flex; gap: 4px;
  overflow-x: auto;
  overscroll-behavior-x: contain;
  scrollbar-width: none;
  -webkit-overflow-scrolling: touch;
}
.tab-strip-inner::-webkit-scrollbar { display: none; }
.tab-btn {
  font-family: 'JetBrains Mono', monospace;
  font-size: 11px; letter-spacing: 0.14em;
  padding: 14px 12px;
  color: var(--text-mute);
  border-bottom: 2px solid transparent;
  text-transform: uppercase;
  white-space: nowrap;
  display: inline-flex; align-items: center; gap: 8px;
  transition: color 0.15s, border-color 0.15s;
  flex-shrink: 0;
}
.tab-btn:hover  { color: var(--text); }
.tab-btn.active { color: var(--text); border-bottom-color: var(--red); }
.tab-badge {
  display: inline-block;
  background: var(--red); color: var(--text);
  font-size: 10px; letter-spacing: 0.05em;
  padding: 1px 6px;
  border-radius: 999px;
  font-weight: 600;
}

/* Two-column layout */
.doshell {
  max-width: 1360px; margin: 0 auto;
  padding: 24px;
  display: grid;
  grid-template-columns: minmax(0,1fr) 320px;
  gap: 20px;
  align-items: start;
}
@media (max-width: 1080px) {
  .doshell { grid-template-columns: 1fr; }
  .do-sidebar { order: 2; }
}

.do-main { min-width: 0; }
.do-eyebrow {
  font-family: 'JetBrains Mono', monospace;
  font-size: 11px; letter-spacing: 0.15em;
  color: var(--red); font-weight: 600;
  display: flex; justify-content: space-between; align-items: center;
  margin-bottom: 20px;
  gap: 12px;
}
.do-eyebrow .right { color: var(--text-dim); }
.do-eyebrow .live-dot {
  display: inline-block; width: 6px; height: 6px;
  background: var(--red); border-radius: 50%;
  margin-right: 8px;
  animation: mic-pulse 1.4s ease-in-out infinite;
}

/* Metric tile */
.metric-row {
  display: grid; grid-template-columns: repeat(4, 1fr);
  gap: 1px;
  background: var(--line);
  border: 1px solid var(--line);
  margin-bottom: 24px;
}
@media (max-width: 900px) { .metric-row { grid-template-columns: repeat(2, 1fr); } }
@media (max-width: 500px) { .metric-row { grid-template-columns: 1fr; } }
.metric-row.six { grid-template-columns: repeat(6, 1fr); }
@media (max-width: 1200px) { .metric-row.six { grid-template-columns: repeat(3, 1fr); } }
@media (max-width: 700px)  { .metric-row.six { grid-template-columns: repeat(2, 1fr); } }

.metric-tile {
  background: var(--bg-2);
  padding: 18px 16px;
  display: flex; flex-direction: column; gap: 6px;
  min-width: 0;
}
.metric-eyebrow {
  font-family: 'JetBrains Mono', monospace;
  font-size: 9px; letter-spacing: 0.15em;
  color: var(--red); font-weight: 600; text-transform: uppercase;
}
.metric-num {
  font-family: 'Fraunces', serif;
  font-size: 32px; line-height: 1;
  color: var(--text); letter-spacing: -0.025em;
  transition: color 0.3s;
}
.metric-num .unit { font-size: 13px; color: var(--text-mute); margin-left: 4px; }
.metric-sub {
  font-family: 'JetBrains Mono', monospace;
  font-size: 11px; color: var(--text-dim);
  letter-spacing: 0.02em;
}
.metric-sub .up   { color: #E86870; }
.metric-sub .down { color: var(--green); }
.metric-sub .flat { color: var(--text-mute); }

/* Live store map (top-down floorplan feel) */
.venue-map {
  background: var(--bg-2);
  border: 1px solid var(--line);
  padding: 20px; margin-bottom: 24px;
}
.venue-map-head {
  display: flex; justify-content: space-between; align-items: baseline;
  margin-bottom: 16px;
  padding-bottom: 10px;
  border-bottom: 1px solid var(--line);
  gap: 12px; flex-wrap: wrap;
}
.venue-map-title {
  font-family: 'Fraunces', serif;
  font-size: 22px; letter-spacing: -0.015em;
}
.venue-map-legend {
  display: flex; gap: 12px; flex-wrap: wrap;
  font-family: 'JetBrains Mono', monospace;
  font-size: 10px; letter-spacing: 0.1em;
  color: var(--text-dim);
}
.venue-map-legend .lg-dot {
  display: inline-block; width: 8px; height: 8px;
  border-radius: 50%; margin-right: 4px; vertical-align: middle;
}
.venue-map-legend .lg-dot.green { background: var(--green); }
.venue-map-legend .lg-dot.amber { background: var(--amber); }
.venue-map-legend .lg-dot.red   { background: var(--red); }

.storemap-stage {
  position: relative;
  aspect-ratio: 16/9;
  background: linear-gradient(180deg, var(--surface) 0%, var(--bg) 100%);
  border: 1px solid var(--line-2);
  overflow: hidden;
}
.storemap-zone {
  position: absolute;
  border: 1px dashed var(--line-2);
  background: rgba(244,241,234,0.02);
}
.storemap-zone .zone-label {
  position: absolute; top: 6px; left: 8px;
  font-family: 'JetBrains Mono', monospace;
  font-size: 9px; letter-spacing: 0.15em;
  color: var(--text-mute);
  background: rgba(10,26,74,0.6);
  padding: 2px 6px;
}
.storemap-pin {
  position: absolute;
  transform: translate(-50%, -50%);
  display: flex; align-items: center; gap: 6px;
  font-family: 'JetBrains Mono', monospace;
  font-size: 10px; letter-spacing: 0.05em;
  color: var(--text);
  white-space: nowrap;
}
.storemap-pin .vp-dot {
  width: 10px; height: 10px; border-radius: 50%;
  background: var(--text);
  border: 2px solid var(--text);
  box-shadow: 0 0 0 3px rgba(244,241,234,0.18);
  flex-shrink: 0;
}
.storemap-pin .vp-dot.green { background: var(--green); box-shadow: 0 0 0 3px rgba(76,181,112,0.30); border-color: var(--green); }
.storemap-pin .vp-dot.amber { background: var(--amber); box-shadow: 0 0 0 3px rgba(217,158,38,0.30); border-color: var(--amber); }
.storemap-pin .vp-dot.red   { background: var(--red);   box-shadow: 0 0 0 3px rgba(228,60,70,0.30);  border-color: var(--red); }
.storemap-pin .vp-label {
  background: rgba(10,26,74,0.75);
  padding: 3px 6px;
  border: 1px solid var(--line-2);
}

/* Event feed */
.event-feed {
  background: var(--bg-2);
  border: 1px solid var(--line);
  padding: 20px;
  margin-bottom: 24px;
}
.event-feed-head {
  font-family: 'Fraunces', serif;
  font-size: 22px; letter-spacing: -0.015em;
  margin-bottom: 12px;
  padding-bottom: 10px;
  border-bottom: 1px solid var(--line);
}
.event-row {
  display: grid;
  grid-template-columns: 74px 1fr auto;
  gap: 12px;
  padding: 10px 0;
  border-bottom: 1px solid var(--line);
  align-items: center;
}
.event-row:last-child { border-bottom: none; }
.event-ts { font-family: 'JetBrains Mono', monospace; font-size: 11px; color: var(--text-mute); }
.event-text { font-size: 13px; color: var(--text); }
.event-pill {
  font-family: 'JetBrains Mono', monospace;
  font-size: 9px; letter-spacing: 0.15em; text-transform: uppercase;
  padding: 3px 8px; font-weight: 600;
}
.event-pill.alert  { color: var(--red);   border: 1px solid var(--red);   background: rgba(228,60,70,0.14); }
.event-pill.logged { color: var(--text-mute); border: 1px solid var(--text-mute); }
.event-pill.ack    { color: var(--amber); border: 1px solid var(--amber); background: rgba(217,158,38,0.10); }
.event-pill.open   { color: var(--red);   border: 1px solid var(--red);   background: rgba(228,60,70,0.10); }
.event-pill.ok     { color: var(--green); border: 1px solid var(--green); background: rgba(76,181,112,0.10); }

/* Sidebar */
.do-sidebar { display: flex; flex-direction: column; gap: 16px; min-width: 0; }
.side-panel {
  background: var(--bg-2);
  border: 1px solid var(--line);
  padding: 16px;
}
.side-panel-head {
  font-family: 'JetBrains Mono', monospace;
  font-size: 10px; letter-spacing: 0.15em; color: var(--red);
  font-weight: 600; margin-bottom: 12px;
  display: flex; justify-content: space-between;
}
.side-panel-head .right { color: var(--text-dim); font-weight: 500; }
.sidebar-cam-grid {
  display: grid; grid-template-columns: 1fr 1fr;
  gap: 6px;
}
.side-flag {
  padding: 12px;
  border-left: 3px solid var(--red);
  background: rgba(228,60,70,0.08);
  margin-bottom: 8px;
}
.side-flag-tag {
  font-family: 'JetBrains Mono', monospace;
  font-size: 9px; letter-spacing: 0.15em; color: var(--red);
  margin-bottom: 4px;
}
.side-flag-name {
  font-family: 'Fraunces', serif;
  font-size: 15px; color: var(--text);
  letter-spacing: -0.01em; margin-bottom: 4px;
}
.side-flag-body {
  font-size: 11.5px; color: var(--text-dim); line-height: 1.4;
}

.privacy-foot {
  font-family: 'JetBrains Mono', monospace;
  font-size: 10px; letter-spacing: 0.05em;
  color: var(--text-mute); line-height: 1.5;
}

/* CAMERA TILE */
.camera-tile {
  position: relative;
  aspect-ratio: 4/3;
  background:
    linear-gradient(140deg, var(--surface) 0%, var(--bg-2) 60%, var(--bg) 100%);
  overflow: hidden; cursor: pointer;
  border: 1px solid var(--line-2);
  transition: border-color 0.15s;
}
.camera-tile:hover { border-color: var(--red); }
.camera-tile video {
  position: absolute; inset: 0;
  width: 100%; height: 100%;
  object-fit: cover; opacity: 0.9;
  transition: opacity 0.2s;
}
.camera-tile.tile-fallback video { opacity: 0; }
.camera-tile.tile-fallback::before {
  content: '';
  position: absolute; inset: 0;
  background:
    repeating-linear-gradient(90deg,
      rgba(244,241,234,0.03) 0 20px,
      transparent 20px 40px),
    repeating-linear-gradient(0deg,
      rgba(244,241,234,0.03) 0 20px,
      transparent 20px 40px);
  pointer-events: none;
}
.camera-tile .cam-eyebrow {
  position: absolute; top: 6px; left: 8px;
  font-family: 'JetBrains Mono', monospace;
  font-size: 9px; letter-spacing: 0.1em;
  color: var(--text);
  background: rgba(10,26,74,0.75);
  padding: 2px 6px; z-index: 2;
}
.camera-tile .cam-num {
  position: absolute; top: 6px; right: 8px;
  font-family: 'JetBrains Mono', monospace;
  font-size: 9px; letter-spacing: 0.1em;
  color: var(--text);
  z-index: 2;
  background: rgba(10,26,74,0.6);
  padding: 2px 6px;
}
.camera-tile .cam-overlay {
  position: absolute; bottom: 8px; left: 8px; right: 8px;
  font-family: 'JetBrains Mono', monospace;
  font-size: 10px; letter-spacing: 0.05em;
  color: var(--text);
  background: rgba(10,26,74,0.72);
  padding: 4px 8px; z-index: 2;
}

/* Camera wall grid */
.cam-wall {
  display: grid; grid-template-columns: repeat(3, 1fr);
  gap: 10px; margin-bottom: 24px;
}
@media (max-width: 900px) { .cam-wall { grid-template-columns: repeat(2, 1fr); } }
@media (max-width: 560px) { .cam-wall { grid-template-columns: 1fr; } }

/* Showroom · floor diagram */
.floor-diagram {
  background: var(--bg-2);
  border: 1px solid var(--line);
  padding: 20px; margin-bottom: 24px;
}
.floor-stage {
  position: relative;
  aspect-ratio: 16/8;
  background: linear-gradient(180deg, var(--surface) 0%, var(--bg) 100%);
  border: 1px solid var(--line-2);
  overflow: hidden;
}
.floor-car {
  position: absolute;
  width: 44px; height: 22px;
  background: var(--line-2);
  border: 1px solid var(--text-mute);
  border-radius: 4px;
}
.floor-person {
  position: absolute;
  width: 10px; height: 10px; border-radius: 50%;
  background: var(--green);
  border: 2px solid var(--cream);
  box-shadow: 0 0 0 3px rgba(76,181,112,0.28);
  transform: translate(-50%,-50%);
}
.floor-person.amber { background: var(--amber); box-shadow: 0 0 0 3px rgba(217,158,38,0.28); }
.floor-person.red   { background: var(--red);   box-shadow: 0 0 0 3px rgba(228,60,70,0.28); }

/* Bay grid */
.bay-grid {
  display: grid;
  grid-template-columns: repeat(4, 1fr);
  gap: 10px; margin-bottom: 20px;
}
@media (max-width: 900px) { .bay-grid { grid-template-columns: repeat(3, 1fr); } }
@media (max-width: 620px) { .bay-grid { grid-template-columns: repeat(2, 1fr); } }
.bay-tile {
  background: var(--bg-2);
  border: 1px solid var(--line);
  border-top: 3px solid var(--text-mute);
  padding: 12px;
  display: flex; flex-direction: column; gap: 6px;
}
.bay-tile.active     { border-top-color: var(--green); }
.bay-tile.idle       { border-top-color: var(--amber); }
.bay-tile.parts-hold { border-top-color: var(--red); }
.bay-tile.vehicle-out{ border-top-color: var(--text-mute); }

.bay-head {
  display: flex; justify-content: space-between; align-items: center;
}
.bay-num {
  font-family: 'Fraunces', serif;
  font-size: 24px; color: var(--text);
  letter-spacing: -0.02em;
}
.bay-status {
  font-family: 'JetBrains Mono', monospace;
  font-size: 9px; letter-spacing: 0.12em; text-transform: uppercase;
  padding: 3px 6px; font-weight: 600;
}
.bay-status.active     { color: var(--green); border: 1px solid var(--green); }
.bay-status.idle       { color: var(--amber); border: 1px solid var(--amber); }
.bay-status.parts-hold { color: var(--red);   border: 1px solid var(--red); }
.bay-status.vehicle-out{ color: var(--text-mute); border: 1px solid var(--text-mute); }

.bay-meta {
  font-family: 'JetBrains Mono', monospace;
  font-size: 10px; letter-spacing: 0.05em;
  color: var(--text-dim);
  display: flex; justify-content: space-between;
}
.bay-vin { color: var(--text-mute); font-size: 10px; }

/* Inventory table */
.inv-table {
  background: var(--bg-2);
  border: 1px solid var(--line);
  padding: 20px; margin-bottom: 24px;
  overflow-x: auto;
}
.inv-table-head {
  font-family: 'Fraunces', serif;
  font-size: 22px; letter-spacing: -0.015em;
  margin-bottom: 12px; padding-bottom: 10px;
  border-bottom: 1px solid var(--line);
}
.inv-table table {
  width: 100%;
  border-collapse: collapse;
  font-size: 13px;
}
.inv-table th {
  text-align: left;
  padding: 8px 8px;
  font-family: 'JetBrains Mono', monospace;
  font-size: 10px; letter-spacing: 0.12em; text-transform: uppercase;
  color: var(--text-mute);
  border-bottom: 1px solid var(--line);
  font-weight: 600;
}
.inv-table td {
  padding: 10px 8px;
  border-bottom: 1px dashed var(--line);
  color: var(--text-dim);
  vertical-align: top;
}
.inv-table td.model { color: var(--text); font-weight: 500; }
.inv-table tr.stale td.dol { color: var(--red); font-weight: 600; }
.inv-flag {
  font-family: 'JetBrains Mono', monospace;
  font-size: 9px; letter-spacing: 0.1em; text-transform: uppercase;
  color: var(--amber); border: 1px solid var(--amber);
  padding: 2px 6px;
  background: rgba(217,158,38,0.10);
  display: inline-block;
}
.inv-flag.red {
  color: var(--red); border-color: var(--red);
  background: rgba(228,60,70,0.10);
}

/* Bar chart · histogram */
.histogram {
  background: var(--bg-2);
  border: 1px solid var(--line);
  padding: 20px; margin-bottom: 24px;
}
.histo-head {
  font-family: 'Fraunces', serif;
  font-size: 22px; letter-spacing: -0.015em;
  margin-bottom: 16px; padding-bottom: 10px;
  border-bottom: 1px solid var(--line);
}
.histo-bars {
  display: grid;
  grid-template-columns: repeat(11, 1fr);
  gap: 6px;
  align-items: end;
  height: 180px;
  border-bottom: 1px solid var(--line-2);
  padding-bottom: 4px;
  margin-bottom: 8px;
}
.histo-bar {
  background: var(--red);
  min-height: 4px;
  border-radius: 2px 2px 0 0;
  position: relative;
}
.histo-bar.dim  { background: var(--surface); }
.histo-bar.now  { background: var(--gold-2); }
.histo-labels {
  display: grid;
  grid-template-columns: repeat(11, 1fr);
  gap: 6px;
  font-family: 'JetBrains Mono', monospace;
  font-size: 9px; letter-spacing: 0.05em;
  color: var(--text-mute);
  text-align: center;
}

/* Review + CSI · list */
.review-list {
  background: var(--bg-2);
  border: 1px solid var(--line);
  padding: 20px; margin-bottom: 24px;
}
.review-item {
  padding: 12px 0;
  border-bottom: 1px dashed var(--line);
  display: grid;
  grid-template-columns: auto 1fr auto;
  gap: 12px; align-items: start;
}
.review-item:last-child { border-bottom: none; }
.review-stars {
  font-family: 'Fraunces', serif;
  font-size: 16px; color: var(--gold-2);
  white-space: nowrap;
}
.review-stars.bad { color: var(--red); }
.review-body {
  font-size: 13px; color: var(--text); line-height: 1.4;
}
.review-body em {
  display: block;
  font-family: 'JetBrains Mono', monospace;
  font-size: 10px; letter-spacing: 0.1em; color: var(--text-mute);
  margin-top: 4px;
  font-style: normal;
}
.review-dept {
  font-family: 'JetBrains Mono', monospace;
  font-size: 9px; letter-spacing: 0.12em; text-transform: uppercase;
  color: var(--text-mute); padding: 3px 6px;
  border: 1px solid var(--line-2);
}

/* Rooftop tiles · Phase 2 */
.rooftop-hero {
  background: var(--bg-2);
  border: 1px solid var(--gold);
  padding: 20px 22px;
  margin-bottom: 20px;
}
.rooftop-hero .p2-tag {
  display: inline-block;
  font-family: 'JetBrains Mono', monospace;
  font-size: 10px; letter-spacing: 0.15em;
  color: var(--gold-2);
  border: 1px solid var(--gold);
  padding: 3px 8px; margin-bottom: 12px; font-weight: 600;
}
.rooftop-hero .p2-title {
  font-family: 'Fraunces', serif;
  font-size: 26px; color: var(--text);
  letter-spacing: -0.02em; line-height: 1.15; margin-bottom: 8px;
}
.rooftop-hero .p2-body {
  font-size: 14px; color: var(--text-dim);
  line-height: 1.55; max-width: 720px;
}
.rooftop-grid {
  display: grid; grid-template-columns: repeat(3, 1fr); gap: 12px;
}
@media (max-width: 900px) { .rooftop-grid { grid-template-columns: repeat(2, 1fr); } }
@media (max-width: 560px) { .rooftop-grid { grid-template-columns: 1fr; } }
.rooftop-tile {
  background: var(--bg-2);
  border: 1px solid var(--line);
  padding: 16px;
  display: flex; flex-direction: column; gap: 10px;
  cursor: pointer;
  transition: border-color 0.15s, background 0.15s;
}
.rooftop-tile:hover { border-color: var(--gold); background: var(--surface); }
.rooftop-tile.active { border-color: var(--red); }
.rooftop-head {
  display: flex; justify-content: space-between; align-items: baseline;
}
.rooftop-name {
  font-family: 'Fraunces', serif;
  font-size: 18px; color: var(--text);
  letter-spacing: -0.015em;
}
.rooftop-tag {
  font-family: 'JetBrains Mono', monospace;
  font-size: 9px; letter-spacing: 0.12em;
  color: var(--gold-2); border: 1px solid var(--gold);
  padding: 2px 6px;
}
.rooftop-tag.active {
  color: var(--red); border-color: var(--red);
}
.rooftop-rows { display: flex; flex-direction: column; gap: 4px; }
.rooftop-row {
  display: flex; justify-content: space-between;
  font-family: 'JetBrains Mono', monospace;
  font-size: 11px; color: var(--text-dim);
  padding: 3px 0;
  border-bottom: 1px dashed var(--line);
}
.rooftop-row:last-child { border-bottom: none; }
.rooftop-row strong { color: var(--text); font-weight: 600; }

/* Rooftop modal */
.rooftop-modal-body {
  flex: 1;
  display: flex; align-items: center; justify-content: center;
  padding: 40px 20px;
}
.rooftop-preview {
  max-width: 520px;
  border: 1px solid var(--gold);
  padding: 32px;
  background: var(--bg-2);
  text-align: center;
}
.rooftop-preview-eyebrow {
  font-family: 'JetBrains Mono', monospace;
  font-size: 10px; letter-spacing: 0.18em;
  color: var(--gold-2); font-weight: 600;
  margin-bottom: 14px;
}
.rooftop-preview-title {
  font-family: 'Fraunces', serif;
  font-size: 32px; letter-spacing: -0.02em;
  color: var(--text);
  margin-bottom: 12px;
}
.rooftop-preview-body {
  font-size: 15px; line-height: 1.55;
  color: var(--text-dim);
  margin-bottom: 20px;
}
.rooftop-preview-hint {
  font-family: 'JetBrains Mono', monospace;
  font-size: 11px; letter-spacing: 0.12em;
  color: var(--gold-2);
  padding: 8px 12px;
  border: 1px dashed var(--gold);
  display: inline-block;
}

/* Alerts helpers */
.alert-cards {
  display: grid; grid-template-columns: 1fr 1fr;
  gap: 12px; margin-bottom: 24px;
}
@media (max-width: 640px) { .alert-cards { grid-template-columns: 1fr; } }
.alert-card {
  background: var(--bg-2);
  border: 1px solid var(--line);
  border-left: 3px solid var(--red);
  padding: 16px;
}
.alert-head {
  display: flex; justify-content: space-between; align-items: baseline;
  margin-bottom: 8px;
}
.alert-title {
  font-family: 'Fraunces', serif;
  font-size: 17px; color: var(--text);
  letter-spacing: -0.015em;
}
.alert-tag {
  font-family: 'JetBrains Mono', monospace;
  font-size: 9px; letter-spacing: 0.12em; color: var(--red);
  border: 1px solid var(--red); padding: 2px 6px;
}
.alert-body {
  font-size: 13px; color: var(--text-dim);
  line-height: 1.5;
}

/* Small helper for section title inside GM main */
.gm-eyebrow {
  font-family: 'JetBrains Mono', monospace;
  font-size: 11px; letter-spacing: 0.15em;
  color: var(--red); font-weight: 600;
  margin-bottom: 12px;
}

/* Leaderboard / list panels */
.list-panel {
  background: var(--bg-2);
  border: 1px solid var(--line);
  padding: 20px; margin-bottom: 24px;
}
.list-panel-head {
  font-family: 'Fraunces', serif;
  font-size: 20px; letter-spacing: -0.015em;
  margin-bottom: 12px; padding-bottom: 10px;
  border-bottom: 1px solid var(--line);
  display: flex; justify-content: space-between; align-items: baseline;
}
.list-panel-head .meta {
  font-family: 'JetBrains Mono', monospace;
  font-size: 10px; letter-spacing: 0.1em;
  color: var(--text-mute);
}
.list-panel .lp-row {
  display: grid;
  grid-template-columns: 32px 1fr auto;
  gap: 12px; align-items: center;
  padding: 8px 0;
  border-bottom: 1px dashed var(--line);
}
.list-panel .lp-row:last-child { border-bottom: none; }
.lp-idx {
  font-family: 'Fraunces', serif;
  font-size: 18px; color: var(--red);
}
.lp-name { font-size: 14px; color: var(--text); }
.lp-sub {
  font-family: 'JetBrains Mono', monospace;
  font-size: 10px; color: var(--text-mute);
  margin-top: 2px;
}
.lp-val {
  font-family: 'JetBrains Mono', monospace;
  font-size: 13px; color: var(--text); font-weight: 600;
}

.lp-progress {
  height: 4px; background: var(--line);
  margin-top: 6px; grid-column: 1 / -1;
}
.lp-progress span {
  display: block; height: 100%;
  background: var(--green);
}
.lp-progress span.amber { background: var(--amber); }
.lp-progress span.red   { background: var(--red); }

/* Two-column feed row · used for showroom "in the room right now" */
.floor-list-row {
  display: grid;
  grid-template-columns: 12px 1fr auto auto;
  gap: 12px; align-items: center;
  padding: 9px 0;
  border-bottom: 1px dashed var(--line);
  font-size: 13px;
}
.floor-list-row:last-child { border-bottom: none; }
.floor-list-dot {
  width: 10px; height: 10px; border-radius: 50%;
  background: var(--green);
}
.floor-list-dot.amber { background: var(--amber); }
.floor-list-dot.red   { background: var(--red); }
.floor-list-body { color: var(--text-dim); }
.floor-list-body strong { color: var(--text); font-weight: 600; }
.floor-list-dwell {
  font-family: 'JetBrains Mono', monospace;
  font-size: 11px; color: var(--text-mute);
}
.floor-list-flag {
  font-family: 'JetBrains Mono', monospace;
  font-size: 9px; letter-spacing: 0.1em;
  padding: 2px 6px; text-transform: uppercase;
  border: 1px solid var(--line-2); color: var(--text-mute);
}
.floor-list-flag.red { color: var(--red); border-color: var(--red); background: rgba(228,60,70,0.10); }
.floor-list-flag.green { color: var(--green); border-color: var(--green); background: rgba(76,181,112,0.10); }

/* Source split · used in traffic tab */
.split-row {
  display: grid; grid-template-columns: repeat(3, 1fr);
  gap: 12px; margin-bottom: 24px;
}
@media (max-width: 560px) { .split-row { grid-template-columns: 1fr; } }
.split-tile {
  background: var(--bg-2);
  border: 1px solid var(--line);
  padding: 16px;
}
.split-tile .split-lbl {
  font-family: 'JetBrains Mono', monospace;
  font-size: 10px; letter-spacing: 0.15em;
  color: var(--red); margin-bottom: 8px;
}
.split-tile .split-val {
  font-family: 'Fraunces', serif;
  font-size: 28px; color: var(--text);
  letter-spacing: -0.02em;
}
.split-tile .split-sub {
  font-family: 'JetBrains Mono', monospace;
  font-size: 10px; color: var(--text-mute);
  margin-top: 4px;
}

/* ============================================================
   CAMERA MODAL
   ============================================================ */
.cam-modal {
  position: fixed; inset: 0;
  background: rgba(10,26,74,0.96);
  z-index: 200;
  display: flex; flex-direction: column;
  animation: fade-in 0.2s ease-out;
}
@keyframes fade-in { from { opacity: 0; } to { opacity: 1; } }

.cam-modal-header {
  display: flex; justify-content: space-between; align-items: center;
  padding: 18px 24px;
  border-bottom: 1px solid var(--line-2);
  color: var(--text);
  gap: 12px;
}
.cam-modal-live {
  display: flex; align-items: center; gap: 10px;
  font-family: 'JetBrains Mono', monospace;
  font-size: 11px; letter-spacing: 0.15em;
  color: var(--text); font-weight: 600;
}
.cam-modal-live .dot {
  width: 8px; height: 8px; border-radius: 50%; background: var(--red);
  animation: mic-pulse 1.4s ease-in-out infinite;
}
.cam-modal-title {
  font-family: 'Fraunces', serif;
  font-size: 20px; letter-spacing: -0.015em;
  color: var(--text);
  flex: 1; padding-left: 24px;
  min-width: 0;
  overflow: hidden;
  text-overflow: ellipsis;
  white-space: nowrap;
}
.cam-modal-close {
  font-family: 'JetBrains Mono', monospace;
  font-size: 11px; letter-spacing: 0.15em; color: var(--text);
  padding: 8px 14px;
  border: 1px solid var(--line-2);
  flex-shrink: 0;
}
.cam-modal-body {
  flex: 1;
  position: relative;
  overflow: hidden;
  background: black;
}
.cam-modal-body video {
  position: absolute; inset: 0;
  width: 100%; height: 100%;
  object-fit: cover;
}
.cam-overlay-box {
  position: absolute;
  border: 2px dashed var(--red);
  padding: 4px 8px;
  background: rgba(228,60,70,0.15);
}
.cam-overlay-box .lbl {
  position: absolute; top: -22px; left: -1px;
  font-family: 'JetBrains Mono', monospace;
  font-size: 10px; letter-spacing: 0.1em;
  color: var(--text);
  background: var(--red);
  padding: 2px 6px;
  white-space: nowrap;
}
.cam-modal-footer {
  padding: 12px 24px;
  border-top: 1px solid var(--line-2);
  color: var(--text);
  display: flex; gap: 24px; flex-wrap: wrap;
  font-family: 'JetBrains Mono', monospace;
  font-size: 11px; letter-spacing: 0.05em;
}
.cam-modal-footer .kv { display: inline-flex; gap: 6px; }
.cam-modal-footer .kv .k { color: var(--text-mute); letter-spacing: 0.12em; }

/* ============================================================
   CUSTOMER · phone-shape app
   ============================================================ */
.custview .cust-canvas {
  padding: 32px 20px 60px;
  display: flex; justify-content: center;
}
.phone {
  width: 100%;
  max-width: 430px;
  background: var(--bg-2);
  border: 1px solid var(--line-2);
  border-radius: 28px;
  overflow: hidden;
  box-shadow: 0 22px 64px rgba(0,0,0,0.32);
}
.phone-top {
  background: var(--bg);
  padding: 18px 20px 12px;
  border-bottom: 1px solid var(--line);
}
.phone-brand {
  display: flex; align-items: center; gap: 12px;
  margin-bottom: 14px;
}
.mb-mark {
  width: 32px; height: 32px;
  background: var(--red);
  color: var(--text);
  display: inline-flex; align-items: center; justify-content: center;
  font-family: 'JetBrains Mono', monospace;
  font-weight: 700; letter-spacing: 0.05em;
  font-size: 12px;
  border-radius: 4px;
}
.phone-brand-name {
  font-family: 'JetBrains Mono', monospace;
  font-size: 11px; letter-spacing: 0.18em; color: var(--text);
  font-weight: 600;
}
.cust-tabs {
  display: flex; gap: 4px;
  border-bottom: 1px solid var(--line);
  padding-bottom: 0;
}
.cust-tab {
  padding: 10px 14px;
  font-family: 'JetBrains Mono', monospace;
  font-size: 11px; letter-spacing: 0.14em; text-transform: uppercase;
  color: var(--text-mute);
  border-bottom: 2px solid transparent;
  font-weight: 600;
}
.cust-tab.active {
  color: var(--text);
  border-bottom-color: var(--red);
}
.phone-body {
  padding: 20px;
  background: var(--bg-2);
  min-height: 480px;
}
.cust-hi {
  font-family: 'Fraunces', serif;
  font-size: 36px; color: var(--text);
  letter-spacing: -0.03em; line-height: 0.95;
  margin-bottom: 6px; font-weight: 400;
}
.cust-hi em { font-style: italic; color: var(--red); }
.cust-sub {
  font-family: 'JetBrains Mono', monospace;
  font-size: 11px; letter-spacing: 0.05em;
  color: var(--text-mute); margin-bottom: 20px;
}

.cust-card {
  background: var(--surface);
  border: 1px solid var(--line-2);
  padding: 14px 16px;
  margin-bottom: 12px;
}
.cust-card.hilite { border-left: 3px solid var(--red); }
.cust-card-eyebrow {
  font-family: 'JetBrains Mono', monospace;
  font-size: 10px; letter-spacing: 0.15em;
  color: var(--red); font-weight: 600; margin-bottom: 8px;
}
.cust-card-title {
  font-family: 'Fraunces', serif;
  font-size: 18px; color: var(--text);
  letter-spacing: -0.015em; line-height: 1.15;
  margin-bottom: 4px;
}
.cust-card-body {
  font-size: 13px; color: var(--text-dim); line-height: 1.5;
}
.cust-price {
  font-family: 'Fraunces', serif;
  font-size: 24px; color: var(--text);
  margin-top: 8px;
  letter-spacing: -0.02em;
}

/* Timeline */
.svc-timeline {
  padding: 4px 0 0;
}
.svc-step {
  display: grid;
  grid-template-columns: 22px 1fr;
  gap: 12px;
  padding-bottom: 12px;
  position: relative;
}
.svc-step:not(:last-child)::before {
  content: '';
  position: absolute;
  left: 10px; top: 22px; bottom: 0;
  border-left: 2px dashed var(--line-2);
}
.svc-step-dot {
  width: 22px; height: 22px; border-radius: 50%;
  background: var(--line-2);
  display: inline-flex; align-items: center; justify-content: center;
  font-family: 'JetBrains Mono', monospace;
  color: var(--text-mute);
  font-size: 11px; font-weight: 600;
  z-index: 1;
}
.svc-step.done .svc-step-dot { background: var(--green); color: var(--bg); }
.svc-step.now  .svc-step-dot { background: var(--red);   color: var(--text); animation: mic-pulse 1.4s ease-in-out infinite; }
.svc-step-name {
  font-size: 13.5px; color: var(--text); font-weight: 500;
  margin-bottom: 2px;
}
.svc-step-time {
  font-family: 'JetBrains Mono', monospace;
  font-size: 10px; color: var(--text-mute);
  letter-spacing: 0.05em;
}

/* Approve card */
.approve-actions {
  display: flex; gap: 8px; margin-top: 12px;
}
.approve-btn {
  flex: 1;
  padding: 10px;
  font-family: 'JetBrains Mono', monospace;
  font-size: 11px; letter-spacing: 0.15em; text-transform: uppercase;
  font-weight: 600;
}
.approve-btn.yes { background: var(--green); color: var(--bg); }
.approve-btn.no  { background: transparent; color: var(--text); border: 1px solid var(--text-mute); }

/* Quick actions grid */
.cust-quick {
  display: grid; grid-template-columns: 1fr 1fr;
  gap: 8px; margin: 8px 0 12px;
}
.cust-quick-tile {
  background: var(--surface);
  border: 1px solid var(--line-2);
  padding: 14px;
  text-align: left;
  display: flex; flex-direction: column; gap: 4px;
  cursor: pointer;
  transition: border-color 0.15s;
}
.cust-quick-tile:hover { border-color: var(--red); }
.cust-quick-ico {
  font-family: 'Fraunces', serif; font-size: 20px; color: var(--red);
  line-height: 1;
}
.cust-quick-label {
  font-family: 'JetBrains Mono', monospace;
  font-size: 11px; letter-spacing: 0.1em; text-transform: uppercase;
  color: var(--text); font-weight: 600;
}

/* Inventory list · new/used */
.cust-inv {
  display: flex; flex-direction: column; gap: 10px;
  margin-bottom: 12px;
}
.cust-inv-tile {
  background: var(--surface);
  border: 1px solid var(--line-2);
  padding: 12px;
  display: grid;
  grid-template-columns: 68px 1fr;
  gap: 12px; align-items: center;
  cursor: pointer;
  transition: border-color 0.15s;
}
.cust-inv-tile:hover { border-color: var(--red); }
.cust-inv-thumb {
  aspect-ratio: 4/3;
  background: linear-gradient(135deg, var(--bg) 0%, var(--surface-2) 100%);
  border: 1px solid var(--line-2);
  position: relative;
}
.cust-inv-thumb::after {
  content: '';
  position: absolute;
  left: 12%; right: 12%; bottom: 26%;
  height: 22%;
  background: var(--red-dim);
  border-radius: 40% 40% 8% 8% / 60% 60% 20% 20%;
  opacity: 0.55;
}
.cust-inv-body { min-width: 0; }
.cust-inv-name {
  font-family: 'Fraunces', serif;
  font-size: 16px; color: var(--text);
  letter-spacing: -0.015em;
}
.cust-inv-meta {
  font-family: 'JetBrains Mono', monospace;
  font-size: 10px; color: var(--text-mute);
  margin-top: 3px;
}
.cust-inv-price {
  font-family: 'Fraunces', serif;
  font-size: 18px; color: var(--text);
  margin-top: 4px;
  letter-spacing: -0.015em;
}

/* Search input for used */
.cust-search {
  display: flex;
  border: 1px solid var(--line-2);
  background: rgba(244,241,234,0.04);
  margin-bottom: 12px;
}
.cust-search input {
  flex: 1; border: none; outline: none;
  padding: 12px 14px; font-size: 14px;
  background: transparent; color: var(--text);
}
.cust-search input::placeholder { color: var(--text-mute); font-style: italic; }
.cust-search button {
  background: var(--red); color: var(--text);
  padding: 0 18px;
  font-family: 'JetBrains Mono', monospace;
  font-size: 11px; letter-spacing: 0.12em; text-transform: uppercase; font-weight: 600;
}

/* Financing mini */
.finance-mini {
  background: var(--surface);
  border: 1px solid var(--line-2);
  padding: 14px 16px;
  margin-bottom: 12px;
}
.finance-mini-eyebrow {
  font-family: 'JetBrains Mono', monospace;
  font-size: 10px; letter-spacing: 0.15em;
  color: var(--red); margin-bottom: 8px;
}
.finance-row {
  display: flex; justify-content: space-between;
  padding: 6px 0;
  border-bottom: 1px dashed var(--line);
  font-size: 13px; color: var(--text-dim);
}
.finance-row:last-child { border-bottom: none; }
.finance-row strong { color: var(--text); font-family: 'JetBrains Mono', monospace; }
.finance-row.est strong { color: var(--red); font-family: 'Fraunces', serif; font-size: 18px; }

/* CPO benefits card */
.cpo-benefits {
  background: var(--surface);
  border: 1px solid var(--line-2);
  padding: 14px 16px;
  margin-bottom: 12px;
}
.cpo-benefits h4 {
  font-family: 'Fraunces', serif;
  font-size: 16px; color: var(--text);
  margin-bottom: 8px;
}
.cpo-benefits ul {
  list-style: none;
  font-size: 13px; color: var(--text-dim);
  line-height: 1.7;
}
.cpo-benefits li::before {
  content: '★  ';
  color: var(--red);
}

/* Bottom phone foot · integrated view */
.phone-foot {
  padding: 12px 20px;
  background: var(--bg);
  font-family: 'JetBrains Mono', monospace;
  font-size: 10px; letter-spacing: 0.12em; text-transform: uppercase;
  color: var(--text-mute);
  text-align: center;
  border-top: 1px solid var(--line);
}

/* Standalone customer mode · hide chrome */
body.customer-standalone .appbar,
body.customer-standalone .bottom-strip {
  display: none !important;
}
body.customer-standalone .custview {
  min-height: 100vh;
  padding-bottom: 0;
}
body.customer-standalone .cust-canvas {
  padding-top: 40px;
}
.standalone-foot {
  text-align: center;
  padding: 16px 0 20px;
  font-family: 'JetBrains Mono', monospace;
  font-size: 10px; letter-spacing: 0.1em;
  color: var(--text-mute);
}

/* Toast */
.toast-tray {
  position: fixed;
  bottom: 20px; left: 50%;
  transform: translateX(-50%);
  z-index: 300;
  display: flex; flex-direction: column; gap: 8px;
  align-items: center;
  pointer-events: none;
}
.toast {
  background: var(--surface);
  color: var(--text);
  padding: 12px 18px;
  border-left: 4px solid var(--green);
  font-size: 13px;
  box-shadow: 0 8px 24px rgba(0,0,0,0.35);
  animation: fade-up 0.25s ease-out;
  max-width: 440px;
}

.no-voice-note {
  position: fixed;
  bottom: 10px; right: 10px;
  font-family: 'JetBrains Mono', monospace;
  font-size: 10px; letter-spacing: 0.05em;
  color: var(--text-dim);
  background: var(--bg-2);
  padding: 6px 10px;
  border: 1px solid var(--line-2);
  z-index: 90;
}